LINKEDUP SUPPORT
Need help with your IT?
If you’re an existing LinkedUp customer and need technical support, we’re here to help. Choose the quickest option below and we’ll get you sorted.
How can we help?
Open a Support Request
The best way to report an IT problem or request assistance. Send us the details and we’ll pick it up as quickly as possible.
Open Helpdesk
Remote Support
Already speaking to LinkedUp? Use our remote support option when asked so we can securely connect to your computer and help diagnose the problem.
Start Remote Support
SUPPORT WHEN YOU NEED IT
Straightforward help from someone who knows your systems.
LinkedUp support isn’t a faceless call centre. We get to know your business, your people and your technology, helping us understand problems quickly and provide practical support.
7AM–7PM WEEKDAY SUPPORT
Extended weekday support hours for LinkedUp customers.
REMOTE & ONSITE
Most problems can be handled remotely, with hands-on onsite assistance available when required.
PROACTIVE SUPPORT
Monitoring, maintenance and updates help us identify and prevent problems rather than simply waiting for something to break.
Help us get you sorted faster.
When raising a support request, include as much useful information as you can.
What happened
Briefly describe the problem.
Who is affected
Tell us whether it’s one person or several users.
Any error message
Include the exact message or a screenshot if possible.
How urgent is it?
Let us know if the problem is preventing you from working.
Not a LinkedUp customer yet?
If you’re looking for IT support for your business rather than reporting an existing support issue, we’d still be happy to talk.